Email: info@hmbkayak.com
Weather & Participation
All HMB Kayak Co. events are subject to cancellation due to unsafe weather conditions or low turnout. If HMB Kayak Co. cancels at any time, you may reschedule at no charge or receive a full refund. NO refunds will be given after a service has been performed.
Rentals
Cancellations for all rentals (bike, kayak, and SUPs) must be made at least 24 hours in advance of the scheduled booking time. Any bookings missed or cancelled less than 24 hours in advance will be charged the full amount, with no refunds issued.
Custom Trips & Corporate Events
Cancellations & Rescheduling
Cancellations made within these windows will result in forfeiture of the deposit.
We allow a one-time rescheduling request, which must be submitted within the same cancellation timeframe (7 or 14 days, depending on group size). Approved reschedules will incur a $25 per person rescheduling fee and must be used within the same calendar year.